In this section you’ll find questions and answers related to the day-to-day use of Clustermarket. These include broader questions about pricing and number of labs/users/instruments allowed but also about passwords, notifications and more.
Here you’ll find a few of the most asked questions regarding user management, including what distinguishes the different roles available.
Instruments are key for scientists to do their research and are at the core of Clustermarket. You can find below some clarifications on how to set access rights, booking rules and even schedule maintenance events on equipment.
Reports allow you to download data about your lab’s and instrument’s utilisation. Here you can find answers regarding what is possible to do with reports, what data is included and what tailored reports are.
While still in Beta, you can search for answers regarding the marketplace to get a better understanding of how it works for providers and customers, as well as identifying any differences between sourcing equipment and services.
We take data, privacy and safety very seriously. Please see below more information on how we protect you and your data.