Integrations

Here you can find clarifications around integrations with third party calendar apps, Single Sign-On and Clustermarket’s standardized API. We will introduce more in the future in order to make the platform more accessible.

Can the booking calendar be integrated with my personal calendar?

Yes. You can synchronize your bookings on Clustermarket with Google Calendar, Apple Calendar, Outlook (most versions), and other calendar services that support “iCal”. Your iCal link will appear below the calendar on the My Dashboard page after clicking on Keep track of your bookings in an external mail or calendar app and opting in.

Why is my Outlook or Google Calendar not updating?

For Outlook: according to Microsoft Support, the calendar will synchronize a couple of times a day. If you want to force the calendar to update, you can remove current subscription and then relink by subscribing to it again. This has worked for some users in the past.For Google Calendar: Google does not have a definitive statement on how often the system will synchronize the calendar. Some forums suggest it can take up to 24 hours. Removing a Google Calendar subscription and re-adding it will not force an update.

Is it possible to use Single Sign-On (SSO) and login with my organization’s credentials?

Depending on the size of your institution and the amount of people signing up to Clustermarket, we may provide single sign-on integration solutions upon request. Please, contact us at...

Which SSO have you implemented?

The protocol we have implemented for SSO is SAML 2.0.

Is it easy to implement SSO, and what information do you require from our facility?

Yes! We have prepared a document with the information that we require...

Once SSO is implemented, will there be any changes to our current setup?

No, implementing SSO will not make any changes to your lab setup.

If we apply SSO authentication, will our users be notified by the platform?

We would recommend sending an announcement to your users, which you can do via the ‘Announcements’ feature on the platform.

Can we force our users to use SSO?

You can force new invitees to use SSO in order to access the system.

Does this change force everyone to use SSO or can local accounts still be used?

Presently, our SSO functionality for existing users of Clustermarket is simply an alternative way of accessing the system.

We are a large facility with multiple labs. Would implementing SSO mean that all our users now have access to every lab within the facility?

No! Users will only have access to the labs they have been given permission to access previously.

I already have an account with Clustermarket and we implemented SSO. What will happen when I start using SSO to login?

As long as you have used the same email address for your organization SSO and your Clustermarket account, there is no action needed from your side as the accounts will be automatically merged once you confirm.

Does Clustermarket have any APIs available?

We will be soon making available a standardised API. Please get in touch with us so we can discuss the use case.