In this section you’ll find questions and answers related to the day-to-day use of Clustermarket. These include broader questions about pricing and number of labs/users/instruments allowed but also about passwords, notifications and more.
Sometimes our automated emails can end up in your spam folder or be filtered out. If you cannot find it, please email us at support@clustermarket.com and we will help you.
Send an email to support@clustermarket.com, and we will delete your account for you.
To delete a Project, simply open the Projects page and click on the down pointing arrow on the right side of the Project you want to delete. You’ll see the option right away.
You can add an unlimited number of labs, equipment and users.
Please go to the login page and click on Forgot password?. Afterwards, please follow the instructions on the website.
You can easily manage email notifications by clicking on your name at the top right corner and then on Notifications.
To delete a lab account, please go to Settings, on the bottom left corner and click Delete lab.
To delete an Announcement, simply open the Announcements page and click on the down pointing arrow on the right side of the Announcement you want to delete. You’ll see the Delete option right away.
