In this section you’ll find questions and answers related to the day-to-day use of Clustermarket. These include broader questions about pricing and number of labs/users/instruments allowed but also about passwords, notifications and more.
Yes. We offer our main features free of charge to give as many labs as possible the opportunity to benefit from our excellent lab management tool. For the labs who want a bit of extra support...
You can add an unlimited number of labs, equipment and users.
Sometimes our automated emails can end up in your spam folder or be filtered out. If you cannot find it, please email us at email@example.com and we will help you.
You can easily manage email notifications by clicking on your name at the top right corner and then on “Notifications”.
To delete a lab account, please go to “Settings” on the bottom left corner and click on the red button saying “Delete Lab”.
To delete a Project, simply open the Projects page and click on the down pointing arrow on the right side of the Project you want to delete. You’ll see the “Delete” option right away.
To delete an Announcement, simply open the Announcements page and click on the down pointing arrow on the right side of the Announcement you want to delete. You’ll see the “Delete” option right away.